Sr Product Manager (remote)

About the Company

At BenefitHub, our commitment is to offer employee perks and voluntary benefits that give real value to employees, focusing on enhancing the quality of their daily lives. We continuously strive to add unique and exciting values to the offers available to our members, partnering with a diverse range of global brands to achieve this.

This role provides a unique opportunity to become part of one of the fastest-growing benefits technology companies in the US, with expanding influence globally. Join our mission to improve the daily life of millions by providing access to the world’s largest selection of personally relevant benefits. By contributing to our goal of becoming the most widely used benefits platform, you will be enhancing the lives of millions of people around the globe.

BenefitHub does not currently offer H-1B Sponsorship

Position Overview

BenefitHub is seeking a Sr. Product Manager to lead the strategy, development, and optimization of our consumer-facing digital experiences across mobile apps, web platforms, and browser extensions. As a senior IC on the team, this high-impact role is central to delivering meaningful savings to our clients' employees while driving profitable growth for our business.

The ideal candidate will be a data-driven product leader with deep experience in eCommerce or consumer platforms, a passion for delivering exceptional user experiences, and a proven ability to turn complex business goals into intuitive, scalable products. This role requires strong cross-functional leadership, technical fluency, and a commitment to continuous improvement through experimentation, analysis, and iteration.

Key Duties & Responsibilities:

• Lead cross-functional execution to translate product strategy into high-quality products and enhancements—on time, within budget, and aligned to clear success criteria.
• Use analytics and stakeholder feedback to uncover user needs, drive prioritization, and inform customer-facing documentation and training.
• Own the end-to-end product vision and roadmap for BenefitHub’s consumer applications, including mobile apps, web platforms, and browser extensions.
• Define and prioritize initiatives that enhance user engagement, deliver savings, and support business growth.
• Conduct qualitative and quantitative discovery (interviews, support insights, usage data) to define and validate user problems.
• Prioritize customer impact through persona-driven decision making and validation of product-market fit.
• Drive Agile best practices across planning, prioritization, retrospectives, and post-launch reviews, using tools like Jira and Confluence.
• Collaborate with Product Owners and Scrum Masters to ensure backlog grooming and sprint execution align with business goals.
• Establish and track OKRs and KPIs; measure product performance through analytics and customer feedback.
• Provide written and verbal updates to senior management on product financials and the status of initiatives.
• Leverage tools like Google Analytics, Power BI, Excel, and A/B or multivariate testing platforms (e.g., Optimizely) to uncover insights and drive continuous optimization.
• Create documentation and training for customers and key customer-facing teams (marketing, sales, support, account management).
• Keep abreast of competition, market conditions, client feedback, and vendor capabilities to identify opportunities and product enhancements.

We value PMs who take initiative, challenge assumptions, and bring clarity to ambiguity-always with the customer in mind.

Qualifications

• Bachelor’s degree in business, Computer Science, or related field; MBA or technical graduate degree strongly preferred.
• 5+ years of experience in product management, preferably in a data-driven, eCommerce, or B2C technology environment.
• Proven success launching and optimizing features in mobile and web-based consumer applications.
• Strong understanding of headless commerce architectures and omnichannel digital experiences.
• Demonstrated expertise in leveraging data to inform product decisions, measure success, and improve user outcomes.
• Exceptional communication skills — able to influence and lead across technical and non-technical teams.
• Comfortable giving presentations, running meetings, and writing detailed documentation.
• Proficient in Google Analytics and Power BI.
• Experience working in Agile development environments and using project management tools such as Jira and Confluence.
• Background in UX/UI collaboration, customer experience design, or behavioral analytics.
• Experience building or scaling products in high-growth, customer-centric organizations.
  

BenefitHub is proud to offer highly competitive salaries along with a very generous perks & benefits package for full-time Team Members:

• Medical, Vision, and Dental (Employer paid 75% of monthly contributions)
  
• Domestic Partner Coverage for all insurance plans
• 100% employer-paid Life Insurance
• 401(K) retirement plan options (including employer contribution)
• Generous Paid Time Off (PTO)
• Generous Paid Paternity and Maternity Leave Policies
• 11 Holidays (Including office closed day after Thanksgiving)
• Professional development opportunities
• Flexible work schedules
  
• Collaborative and innovative work environment
• Remote-friendly work arrangements
• Employee discount program
  
• Flexible Spending Account program
• Voluntary Benefit Programs (STD, LTD, Life Insurance, Accident)