Job Title: Senior Product Manager, Safety and Integrity Location: Palo Alto, CA
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Key Responsibilities:
Strategy Development: Define and execute the safety and integrity strategy for X, aligning with company objectives and user expectations.
Product Innovation: Lead the development of new features aimed at reducing harassment, spam, misinformation, and other integrity threats. This includes working on AI-driven detection systems, user reporting tools, and safety educational content.
Cross-Functional Leadership: Collaborate with various teams to integrate safety features into the product lifecycle from conception to deployment. Facilitate alignment between product, engineering, design, legal, and policy to ensure cohesive safety measures.
Data-Driven Decisions: Use data to guide product decisions, monitor effectiveness of safety features, and iterate based on performance metrics. Regularly report on safety metrics to senior management.
Policy Implementation: Work with policy teams to translate new or updated safety policies into actionable product features.
Crisis Management: Respond to and mitigate real-time threats to user safety or platform integrity, including rapid response to emerging issues like viral misinformation or coordinated attacks.
User Advocacy: Champion the user's perspective in safety and integrity discussions, ensuring user feedback influences product enhancements.
Compliance: Ensure that all product changes meet legal and regulatory requirements across different geographies.
Qualifications:
Bachelor's degree in Computer Science, Business, Law, or a related field. MBA or equivalent experience preferred.
Minimum of 5 years in product management, with significant experience in areas related to user safety, privacy, or content moderation.
Demonstrated success in launching products that have improved user safety or platform integrity in a tech environment.
Strong analytical skills with experience in data analysis and A/B testing.
Excellent project management skills, with a track record of managing complex projects with multiple stakeholders.
Deep understanding of privacy laws and regulations (e.g., GDPR, CCPA).
Exceptional communication and interpersonal skills to navigate cross-functional teams.
Ability to think strategically about long-term product vision while managing day-to-day activities.