Champion the customer experience across web and mobile by upholding design system standards, ensuring accessibility and performance, and driving consistency across journeys and channels.
Collaborate with Business Owners, Software Engineering, Design, Legal/Compliance, and Data Science Teams to define the product roadmap, feature/functionality development, use cases, and market opportunities.
Manage delivery of digital products concurrently with future product planning.
Manage the execution of initiatives from discovery/ideation through launch author clear problem statements and Business Requirements Documents, define scope and success criteria, and set/align expectations with stakeholders.
Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility, ensuring your program stays aligned with organization goals.
Create success measurements linked to P&Ls and user experience, set goal targets for these measurements, and are responsible for communication and reporting.
Qualifications
You’re a great fit if you have
Bachelor's degree in business, design, marketing, engineering, communication, or similar fields.
5+ years of product management experience building/launching consumer facing tech products/services.
3+ years of mobile platform (iOS/Android) and web based product management experience.
Experience using voice of customer inputs and product analytics to design and optimize digital experiences.
Experience with feature delivery and trade offs across scope, quality, and speed.
Ability to create clear product documentation and align cross functional teams.
Proven ability to influence senior leadership through data driven insights.
Preferred
Demonstrated success leading through influence, without direct authority, building engagement, and partnering across organizations at the highest level, including engineering and design teams.
Experience supporting decisions through business analysis and data, while balancing intuition and creativity.
Experience conceptualizing complex interrelated applications and system platforms, as well as the ability to communicate those systems to non technical team members and business partners.
Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior business leaders.
Experience in consumer finance/fintech or other regulated environments, partnering with Legal, Compliance, and Risk.