Verge Inc. is a software company that specializes SaaS application development.
• Manage product roadmaps for existing features
• Work at a rapid pace and facilitate an environment where others are passionate about helping to deliver on your vision.
• Define implementation strategy for product enhancements, new options and fixes
• Own program priority list – define, align on priorities and hold program owners accountable through appropriate review process
• Act as a single point of contact for product quality improvements and all mandatory compliance, including customer driven ones
• Collaborate with executive-level management in the development of performance goals and long-term operational plans
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
• Set strategic goals for operational efficiency and increased productivity
• Work with project managers in the development of financial and budgetary plans
• Analyze current operational processes and performance, recommending solutions for improvement when necessary
• Ability to work remotely from a remote location
• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Reviews, analyzes, and evaluates business procedures.
• Implements policies and procedures that will improve day-to-day operations.
• Ensures work environments are adequate and safe.
• Oversees manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.
• Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
• Improves customer service and satisfaction through policy and procedural changes.
• Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Performs other related duties as assigned.
• Minimum Education: BS in engineering disciplines, MBA/MS a plus
• Minimum Experience: 2+ Years applicable experience
• Previous experience in a software company will be preferred
All your information will be kept confidential according to EEO guidelines.