Job Title: Sr. Technical Product Manager (STPM)
Location: Remote
Job Type: Full-time
Reports To (Title): COO Widescope Consulting and Contracting
Primary Purpose of Position:
Widescope Consulting and Contracting is proud to serve our nation's military and Veterans. We support federal agencies in advancing the U.S. Health Care System and improving the overall well-being of those who serve or have served our country. Our information technology and digital product services are designed to help people live healthier lives.
The technology product management organization designs, develops, and manages activities for a specific product or group of products, from product definition and planning through production, release, and end-of-life. It is responsible for management of the full product lifecycle with a technical focus, including the strategy, design, development, management, and end-of-life of new, existing, or acquired products.
The organization leverages market insights and emerging technology developments and trends to understand market/customer needs, as well as identify new opportunities or make adjustments to current product offerings. Team members balance deep subject matter expertise with knowledge of business use cases and strong technical aptitude.
The organization is accountable for delivering product performance in alignment with expectations and updates changes to a product portfolio to improve competitive position and produce optimal product performance to meet customer and market needs. It is accountable to the OptumServe business line P&L owners and is responsible for cross-functional stakeholder management,
Essential Functions:
- Supports capabilities under a product area
- Understands the “what & why” of user stories/features, ensures their relationship to OKRs, and
- how each may impact the customer
- Understands and contributes to initiatives and value propositions to deliver a thoughtful, holistic
- solutions
- Engages with users and delivers incremental value to consumers that will increase Net Promoter
- Score (NPS)
- Communicates effectively to build relationships with key stakeholders (scrum teams/product
- leads/delivery leads)
- Identifies and appropriately leverages SMEs
- Understands primary capabilities within the portfolio/product line
- Actively advances understanding of product model and product culture across assets/teams
- Understands a feature’s impact/relationship on other functionality
- Speaks credibly to both business and technology partners across teams and levels
- Diffuses conflict by driving consensus based on the greater good of the product and customer
- needs
- Manages prioritization and trade-offs between customer experience, business requirements,
- technical limitations, performance, and operational
- Drives the budget at feature/scrum team level
- Translates customer insights into actionable jobs to be done
- Supports the product backlog and prioritization
- Decomposes capabilities into manageable features/stories and partners with engineering teams
- on the creation of requirements and user stories
- Effectively balances needs of operations and technical teams
- Builds relationships to be a trusted partner and provides situational support to other product
- teams
- Positively influences capability outcomes Page 2 of 3 © 2020 Logistics Health Incorporated. All
- rights reserved.
- Effectively leads cross-functional meetings
- Interfaces well with direct leadership
- Possesses a growth mindset, the ability to think on their feet and adapt quickly, and self-
- motivation
- Anticipates needs of audience by preparing options and recommendations
- Uses evidence-based research and facts to influence and drive decisions
- Manages complex requirements and refines products based on business goals and market
- needs
Required Qualifications:
- HS Diploma or GED equivalent
- Experience leveraging AI tools in the product lifecycle in order to improve quality and efficiency.
- 3+ years of experience in product management roles
- 3+ years of experience in internal or external customer engagement and managing customer
- expectations and feedback
- 2+ years of experience working in an agile or scaled agile development environment · 2+ years of
- experience executing work across matrixed product teams
Preferred Skills/Tools:
- Undergraduate degree or equivalent experience
- Certified Scrum Product Owner
- LESS certification
- Ability to present complex ideas in a clear, concise fashion to technical and non-technical
- audiences
- Ability to represent "the voice of the customer"; in technical discussions with architecture and
- engineering
- Experience with application development and software integrations
- Experience creating or calculating savings for cost benefit analyses
- Solid research and problem-solving skills
- Ability to use quantitative and qualitative data to assess priorities and influence roadmaps
- Ability to use straightforward, structured communication when connecting with stakeholders
- Excellent presentation skills and experience presenting to large groups
- Demonstrated ability to achieve goals in a matrix environment
- Familiarity with software development concepts and comfortable reading and interpreting
- technical documentation and working with developers, solution architects and other technical
- staff
- Experience in Healthcare
- Experience working with state or federal government clients, including the bidding and
- implementation process
Please note: The right candidate will possess experience leveraging AI tools in the software development (or product) lifecycle in order to improve quality and efficiency.
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