Product Manager (US, Remote)

Join ITX as a Product Manager!

Are you passionate about leading product development to solve complex challenges, anticipate user needs, and drive business success? ITX is looking for an experienced Product Manager who thrives on delivering innovative digital solutions while building strong client relationships and empowering teams to achieve strategic goals.

As a Product Manager, you’ll be at the forefront of shaping and executing product strategies that make a lasting impact. You’ll work closely with clients to define and deliver on their vision, while guiding your team to ensure alignment with both business objectives and user priorities. If you’re driven by innovation, strategic foresight, and creating products that truly make a difference, we’d love to have you join our team!

Please note: This position is restricted to candidates based in the U.S.

About the Role

As a Product Manager at ITX, you’ll lead product strategy and development to tackle complex client problems and achieve measurable business outcomes. From defining the product vision to refining roadmaps, you’ll play a critical role in ensuring the product’s success. You’ll be responsible for understanding market trends, aligning priorities with business goals, and driving collaboration across teams.

You’ll act as a key liaison between clients and delivery teams, ensuring that the product vision is executed effectively and strategically. Your leadership will foster team cohesion, continuous improvement, and innovation, driving future-focused opportunities for our clients.

Key Responsibilities

• Client-Focused Product Leadership:
  • Define and communicate a clear product vision and strategy that addresses client challenges and market opportunities.
  • Conduct market research to understand user needs and emerging trends.
  • Prioritize the product backlog to align with strategic business and client goals.
  • Champion the business case by defining key success metrics and ROI.
  • Break down projects into strategic, releasable phases and prioritize work based on client objectives and team capacity.
  • Continuously integrate feedback from clients and stakeholders to refine product direction.
  • Build and maintain strategic client relationships, contributing to long-term success and proposing future opportunities.
    
    
• Team Collaboration & Delivery:
  • Lead product strategy and execution, fostering collaboration, continuous improvement, and innovation.
  • Guide requirements to align with product vision and ensure work is clear, concise, and strategically aligned.
  • Drive cross-functional collaboration, partnering with UX and development teams to deliver high-quality solutions.
  • Inspire team dedication to product outcomes, ensuring alignment with strategic business objectives.
  • Adapt product plans and roadmaps in response to new insights, keeping the team focused and adaptable.
  • Negotiate trade-offs to balance strategic priorities with development realities.
    
    
• Empowering ITX:
  • Align product goals with ITX’s strategic priorities, ensuring projects are delivered on time and within budget.
  • Enhance team efficiency and contribute to overall account profitability through effective product management.

What We’re Looking For

• Qualifications: Certified Scrum Product Owner (CSPO) certification or equivalent experience is required.
• Experience: 2 to 3 years of experience in Product Management with a proven track record of leading successful product development efforts.
• Skills: Strong leadership, collaboration, and communication skills, with a passion for solving client challenges, driving innovation, and achieving strategic business goals.

Nice to Have:

• Familiarity with FHIR and healthcare interoperability standards.
• Experience designing, reviewing, and testing APIs using tools like Postman or Swagger.
  

ITX’s Compensation Philosophy  
  

Equality in compensation has been our practice since ITX started, in 1997.  

ITX believes that market-based pay ensures fair and equitable compensation for our worldwide team members and pay that is based on the market, not on who has the best negotiation skills. At ITX, you’ll never discover that someone in the same job with the same experience makes more than you, or that there are pay gaps based on race, gender, disability, or age.  
  

How do our team members experience market-based pay at ITX? We gather market data to benchmark each position in our candidates’ and team members’ locations and use these benchmarks for candidate offers and to perform regular compensation reviews for our team members. You’ll never have to worry about asking for a pay raise again. At least once a year ITX automatically adjusts pay when the benchmark is higher than our team member’s compensation. 
  
In Rochester, N.Y., home to ITX’s headquarters, the pay range for a Product Manager role is $109,000 to $149,000, depending on experience, specific skills and certifications, and education. Based on your location in the United States if you are in a place where the market for your role is higher or lower, this pay range could be 8% lower or 9% higher than the Rochester, N.Y. market.

  
ITX has team members in many countries, and we use the same methodology for determining pay for all our teammates. For candidates outside of the United States, we use local market data to determine the benchmark range for the role.     

Do you have questions about ITX’s compensation practices? Let us know! We’re proud of how we do compensation at ITX and welcome the opportunity to share more.  
  

This role was posted by ITX on September 5th, 2025.