Product Manager - Dispatch

POSITION OVERVIEW

We’re looking for a Product Manager to play a critical role in driving innovation and building our competitive edge through thoughtful product development and strategic execution. Reporting to the Director of Product Development, this role is hands-on, fast-paced, and deeply collaborative.

The ideal candidate is a self-starter who thrives in a lean, agile environment. You’re comfortable juggling multiple priorities, working under pressure, and directly engaging in day-to-day development. You bring clarity to chaos, deliver with urgency, and maintain high standards with minimal oversight.

We are a flat, transparent, and self-governing team that values trust, continuous improvement, purpose, and autonomy.

RESPONSIBILITIES & DUTIES.

• Lead product strategy and roadmap development in alignment with business goals.
• Define, prioritize, and manage product initiatives from concept through commercialization.
• Collaborate cross-functionally with development, design, operations, and leadership to ensure on-time, high-quality product delivery.
• Develop and maintain strong relationships with key stakeholders, including customers, haulers, and technology partners.
• Design and implement processes that support scalable product development and effective product lifecycle management.
• Contribute to feature definition, product design, and user experience improvements.
• Manage the product pipeline to ensure it meets client needs and aligns with business objectives.
• Develop and present business cases for new product initiatives and enhancements.
• Define and track key performance indicators to assess product success and continuously improve.
• Stay current on industry trends, emerging technologies, and competitor offerings to inform product direction.
• Identify risks and opportunities in the market and within the product lifecycle.
• Help shape and continuously improve the product development and commercialization processes.

QUALIFICATIONS

• BS in Computer Science, Industrial Design, Business Administration, or related technical field, or equivalent practical experience
• Previous roles in product or application development and engineering for high-growth companies
• Proven experience developing, deploying, and supporting SaaS platform for commercial, industrial, and institutional users and/or utilities worldwide
• 5-7 years of high-growth in managing both mainstream development and R&D activities
• Experience with globally distributed teams and business partners
• Experience in development with open source technologies
• Experience in the waste, fleet logistics, or routing industry is preferred
• Agile/Scrum, Certification preferred

BENEFITSof

• Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
• Paid parental leave
• Medical and Dependent FSA
• 401K match
• Unlimited PTO
• Ten company holidays
• 1 Volunteer day
• Summer Friday's
  
  Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.