Product Manager

WHO WE ARE:

Xactus (pronounced ‘Zac-tus') is the leading verification innovator for the mortgage industry. We have over 6,500 clients ranging from the largest bank and non-bank mortgage originators to credit unions and mortgage brokers. With 2 operation centers across the U.S., Xactus works closely with our clients to digitally integrate a 360° approach to verification across their workflows. As a result, lenders can easily access the technology necessary to meet consumer demands for a modern mortgage experience with industry-leading speed, reliability, and accuracy - while also closing more loans more quickly with greater profitability.

We provide a friendly work environment while also providing many opportunities for you to enhance your skills. We have a top-notch financial leadership team who prioritizes building talent. If you are curious and searching for a change that will be fun and rewarding, please reach out to us! We would love to have you on our team!

WHO YOU ARE:

You are a career-minded, driven individual who is looking for a position that challenges you and supports your professional development.

THE BENEFITS WE OFFER:

A friendly, supportive environment which is highly rated by Xactus employees. Feedback from our employees says: 'The people I work with treat each other with respect,' 'I feel accepted by my coworkers,' and 'The person I report to cares about me as a person.'

Xactus offers medical, vision and dental insurances, bonus programs, fitness reimbursement and other healthy life-style programs through our benefits carrier, 401k plan with a company match, short and long-term disability, life insurance, accident and critical illness insurance, health savings account, flexible spending account, employee assistance program, legal services, employee discounts and more.

SUMMARY:
The Product Manager plays a critical role in the growth and success of the Xactus Product Team and in enabling Xactus to achieve its objectives and core values, while optimizing for the end-to-end customer journey. This strategic and hands-on role applies Agile methodologies and leadership skills to successfully deliver prioritized initiatives, providing strategic thinking, and maximizing the value and health of the team backlog. To achieve this, the Product Owner is responsible for cultivating and maintaining productive working relationships with key stakeholders and the development teams to build innovative solutions for our customers.

The Product Manager creates clarity in vision, manages development team priorities and stakeholder expectations through shared understanding, ongoing communications, and alignment. This role is responsible for delivering value, continuous improvement, and fostering innovation.

The Product Manager is the custodian and voice of the customer. They are accountable for delivering solutions that align with the organization’s strategic objectives, increase the ability to generate insights, and partner with UX to provide exceptional user experiences. This is a unique role that is critical in bringing together people, processes, and technologies that drive the Xactus vision and in achievement of strategic objectives.

ESSENTIAL FUNCTIONS:
The following is a list of essential functions, which is subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function based on business needs or at its sole discretion.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Independently brings fresh ideas, innovation, and strategy to the Xactus product backlog.
• Ensure the teams backlogs reflect an improved and innovative customer experience.
• Partner with VP, Product to drive the successful delivery of strategic initiatives by ensuring clear communications and alignment throughout the development lifecycle in an environment of rapid feedback and continuous adaptation while monitoring and maintaining alignment with strategic objectives.
• Provide Subject Matter Expertise for development and test teams (communicating business value, removing blockers, adding details), business analysts, strategy team, and business stakeholders (explaining technical options and approaches, solution pros/cons).
• Serve as the “voice of the customer,” representing users and sponsor interests, building cohesion and leading working groups, aligning with technical best practices, enhancing strategic data capture, and improving the user experience.
• Partner with Product VP to Identify and highlight cross-functional impacts of development delivery – opportunities for secondary team benefits and downstream and/or unintended impacts or risks to be mitigated.
• Ensure Data and Analytics strategy is folded into all aspects of delivery: incorporation of data strategy into all requirements to enable the collection and aggregation of data from various sources and measurement.
• Lead internal and stakeholder meetings (e.g., Refinement, Demos) and drive collaboration between teams and planning functions to improve delivery velocity and quality of products.
• Build cross-organizational awareness of issues and readiness for Product and Epic release through contribution to weekly updates and detail deployment features in comprehensive Release Notes that incorporate work completed, business impact, and “wins.”
• Create epic outlines and timelines, monitor and communicate progress, break down high-level Epics and broad requirements into more detailed user stories, and distribute responsibilities across team members and stakeholders.