Position Title: Product Manager
Department: Program Development
Location: Remote
Reports To: Senior Manager – Product
Installation Made Easy (“IME”) provides software and process management that enable retailers and contractors to offer installed home improvements to homeowners in a convenient, consistent, and affordable manner. IME senior management has over 100 years of retail management and home improvement industry experience.
The Product Manager (PM) is primarily responsible for documenting requirements for system enhancements, new features or bug fixes. The PM will interact with all departments within the company, including Software Development, Program Development, Project Management, Operations as well as with Executive Management. Additionally, the PM will have the potential to interact with Retailer and Manufacturer representatives and third-party vendors.
The candidate must be independently motivated, diligent with details, and precise in their work. Accuracy is a requirement, not an option. Furthermore, the candidate must have the ability to understand a process from beginning to end, ask questions, and think through obscure situations. The candidate must be able to work independently in a remote environment.
Essential Functions:
- Work closely with stakeholders to define and document requirements for system enhancements, new features or bug fixes;
- Identify potential unintended impacts of requests and/or additional specifications needed;
- Work closely with development team to create workable tickets by defining Issue, Impact, Steps to Reproduce, Resolution, and Acceptance Criteria;
- Act as liaison between development team and business team to resolve blocked or on-hold tasks;
- Communicate bi-weekly releases.
- Document business/system rules and processes; and
- Perform End User Testing of system enhancements, new features or bug fixes as needed.
Minimum Qualifications:
- 2-4 years of experience as a Product Manager or Business Analyst within software development
- Bachelor’s degree in Computer Science or a related field;
- Experience customizing or building CRM systems
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced environment.
- Proficient with Microsoft Office Suite with the ability to learn new or updated software.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
Benefits to working with IME:
- 100% remote work environment
- Employer provided equipment.
- Medical, dental, and vision insurance
- Health savings plan includes employer contribution to health savings account.
- Medical and dental flexible spending accounts
- Company paid basic life, short-term disability, and long-term disability insurance.
- 401K plan with employer match
- Company matches 100% of the first 4% of salary deferrals.
- All contributions, including employer contributions, are 100% vested immediately.
- Employee discount program for Electronics, Groceries, Travel, Entertainment, and more
- Employee assistance program
- Pay on demand.
- Critical illness, hospital indemnity, group accident, and legal insurance
- Paid time off.
- And more!
We are an Equal Opportunity and Drug-Free Workplace.
The Job Description is not an exhaustive statement of all duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications. The Job Description does not constitute an employment contract of any kind.