Product Manager

Position Summary:

We are seeking an experienced Product Manager, Member Data to develop solutions that deliver value to customers, attract future buyers, and strengthen CAQH’s industry leadership. CAQH’s market-leading Member Data offerings provide a comprehensive payer Coordination of Benefits solution and are positioned for expansion into adjacent markets. This role leads planning and execution of product and feature delivery aligned with Product Strategy. 

The Product Manager is a full-time, remote, exempt position and reports to the Senior Director, Member Data Product Strategy and Management.

Base Salary Range: $130,000 - $145,000 annually.

Specific Responsibilities:

• Serve as the product lead for new and existing products and product features; partnering with cross‑functional teams to deliver solutions aligned with organizational strategy
• Support the development of user persona workflows and solution journey maps to inform product design.
• Manage the product roadmap for assigned solutions, including the overall prioritization of product enhancements in alignment with organizational objectives, external stakeholders input, and through collaboration with internal functional areas. 
• Ensure readiness for development execution and prepare for subsequent cycles in annual planning process.  
• Decompose features and functionality into high quality requirements. 
• Support product launch initiatives (pilots, PoC, etc.…) in conjunction with Product Strategist and Enterprise Strategy teams.
• Collaborate with Strategic and Technical (PMO, InfoSec, Tech Ops, and Architecture) teams to support the development and release of new features.
• Synthesize input from strategic customers and industry stakeholders to inform feature design and prioritization. 
• Promote healthcare industry and technical infrastructure best practices, foster innovation, and provide subject matter expertise across the organization.

 Skills: 

Product Planning & Delivery

• Ability to manage project scope, risks, dependencies, and tradeoffs throughout the full product development cycle (PDLC).

Stakeholder & Customer Engagement 

• Ability to incorporate user feedback, including participating in user advisory groups, analyzing usage data, and monitoring solution adoption, into product decisions.
• Ability to support new feature launches, by coordinating execution readiness and post‑launch assessment.
• Ability to clearly communicate product and feature value proposition to both technical and non‑technical stakeholders using appropriate terminology.

Cross-Functional Collaboration 

• Ability to work effectively with Marketing, Technology, PMO, Operations, Solutions Consulting, Customer Success, Account Management, Business Development, and Finance teams to drive shared outcomes.
• Ability to collaborate across matrixed organizations, balancing competing priorities in a fast‑paced, entrepreneurial environment.

Experience:

• 3 - 5 years managing healthcare technology products
• 3+ years in product development / product management. 
• Experience with SAFe agile and pragmatic development approaches preferred. 
• Ability to support product development with a heavily technology-based focus. 
• Domain experience specifically healthcare payer administrative workflows such as member enrollment, eligibility, benefits, and claims data highly preferred.

Education:

• Bachelor’s degree required. 
• Master’s degree preferred. 
• Degrees in healthcare administration, public health, or technology disciplines preferred. 

WHO WE ARE

CAQH is the trusted data connector at the core of healthcare. For more than 25 years, we have powered the industry with the largest and most complete healthcare data foundation in the U.S., including more than 4.8 million provider data records sourced directly from providers and member data representing 75% of covered lives supplied by health plans. By improving how essential information flows across the system, CAQH helps healthcare operate more efficiently, accurately, and with greater confidence.

WHAT YOU GET

At CAQH, you will do meaningful work at the intersection of healthcare, data, and technology, alongside experienced professionals who care about getting things right. We are a fully remote organization with employees across the U.S.

CAQH provides competitive compensation and a comprehensive benefits package for full-time employees, including medical, dental, and vision coverage, a 401(k) with employer contribution, paid parental leave, tuition assistance, and paid time off. We are committed to investing in our people and supporting professional growth and development over time.

EQUAL OPPORTUNITY EMPLOYER

CAQH is proud to be an equal opportunity employer and is committed to fostering a workplace where all individuals are valued, respected, and empowered. Employment decisions at CAQH are made without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, sexual orientation, gender identity or expression, familial status, family responsibilities, genetic information, or any other characteristic protected by law.

Applicants have rights under the Family Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). If you need a reasonable accommodation to apply for a position, please contact CAQH Human Resources at hr@caqh.org. 

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