Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• AI Roadmap Ownership: Define and maintain the AI product roadmap, ensuring a clear vision for integrating advanced AI technologies into the product suite. Align the roadmap with business objectives to drive strategic innovation and measurable impact.
• Feature Definition and Prioritization: Identify, define, and prioritize AI-driven features based on customer feedback, competitive insights, and technical feasibility. Work with cross-functional teams to refine these features into detailed, actionable plans.
• Zero-to-One Product Development: Oversee the full lifecycle of new AI products, from ideation and rapid prototyping to scaling and market launch, with a focus on delivering transformative value and achievingproduct-market fit.
• Proof of Concept (PoC) Development: Partner with engineering in the development and validation of AI PoCs to test new ideas, ensuring feasibility and impact before scaling.
• AI Prototyping: Independently create basic prototypes and mock-ups using tools such as Python, Jupyter Notebooks, or low-code platforms to explore AI concepts, validate ideas, and communicate potential solutions to stakeholders and technical teams.
• Execution and Delivery: Work closely with product and engineering teams to ensure timely and successful delivery of features and improvements that have been selected for general availability. Provide guidance and clarification throughout the development process.
• Data-Driven Insights: Partner with Data and Engineering teams to leverage data for building intelligent features, actionable insights, and predictive analytics.
• Cross-Functional Collaboration: Lead cross-functionally with leaders within Sales, Services, Presales, SaaS Ops., InfoSec., Support, Product Marketing, Marketing, participating in the Go -To-Market (GTM) process to effectively communicate AI capabilities and drive customer adoption.
• Customer Research: Conduct regular customer conversations to understand pain points and identify opportunities for AI to deliver value.
• Metrics and Performance Tracking: Establish KPIs for AI features and monitor their impact. Use data insights to iterate on AI strategies and improve outcomes. Ensure growth, retention and customer experience.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Bachelor’s degree in Computer Science, Data Science, or a related field.
• 5+ years of experience in product management with at least 2 years focused on AI products or data-driven features.
• Proven track record of delivering AI-based solutions in SaaS environments.
• Strong understanding of machine learning concepts and technologies, including large language models (LLMs) and their applications in NLP, data analysis, and automation.
• Excellent communication skills and the ability to distill complex AI concepts into customer-friendly language.

What We Offer

• Open paid time off

• Hybrid schedule

• Comprehensive healthcare and wellness programs

• 100% company-paid volunteer time

• 401k with a company match

• Pet Insurance

• Tuition/Continuing Education reimbursement program

At our core, Trintechers stand committed to fostering a culture rooted in our core values – Humble, Empowered, Reliable, and Open. Together, these values guide our actions, define our identity, and inspire us to continuously strive for excellence in everything we do.

Should you require (or need) accommodations throughout any stage of the recruitment process, please provide your requirements to recruiting@trintech.com and we will work with you to accommodate your needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Trintech Inc., is a participant in the federal E-Verify program. This program allows employers to confirm the eligibility of their employees to work in the United States through an electronic verification process".

As required by law, we will verify the identity and employment eligibility of all persons hired to work at Trintech. For more information about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.