VP Product Manager, Acquisition Marketing Capabilities

The Card Marketing Acquisition Capabilities Area is seeking a dynamic and customer-focused Product Manager to lead the development of innovative products and capabilities within the Card organization. This role offers significant leadership visibility and the opportunity to own a key product area that drives business growth. 

As the Product Manager you will collaborate with cross-functional teams—including engineering, design, and business partners—to deliver exceptional customer experiences across web and mobile platforms. The ideal candidate is a strategic thinker with strong communication, analytical, and interpersonal skills, and a passion for digital innovation. This is a high-impact role for someone who thrives in a fast-paced environment and is committed to keeping Chase Credit Cards at the forefront of the acquisitions landscape.

Job responsibilities

• Develops a product strategy and roadmap that delivers value to customers, with a focus on ensuring Chase is at leading edge of digital capabilities.
• Manages discovery efforts and market research to uncover customer problems, target customer segments, and solutions to solve those problems. 
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Collaborate with design, engineering, research and marketing teams to drive new features and optimization of existing ones. 
• Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of initiatives.
• Identify and champion new ideas across key customer journeys to increase customer satisfaction and engagement, and ensure consistency for the customer across channels.
• Understand, manage, and communicate prioritization of features, with a mind toward user and business benefits and tradeoffs.
• Manage stakeholder communications to ensure business needs are met, set and manage expectations through effective written and oral communication  

Required qualifications, capabilities, and skills

• 5+ years of experience in product management, preferably with experience in credit cards or digital banking
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience collaborating with UX design and research
• Demonstrable experience authoring business requirements, defining user stories and execution including bringing together cross functional teams within an Agile development framework  
• Experience in defining and building out product roadmap, prioritizing the backlog