Technical Product Manager

Role : Technical Product Manager 

Location : US (Remote)

The Product Manager is a key member of the Higher Ed Courseware Product Management team. Reporting to the Director, Product Management, Learning Tools and Assessments, the Product Manager is a strong individual contributor that collaborates with colleagues across Higher Education and beyond to manage a small portfolio of related applications that underpin our approach to open form assignments.

What You’ll Do:

• Drive growth for our existing Writing Solutions, MediaShare, and Freehand Grader applications 
• Partner with the Director of Product Management to refine a strategy for owned applications rooted in customer research, performance analysis, competitive analysis, and market data
• Champion product vision and strategy with stakeholders at all levels
• Translate the strategy into an actionable roadmap by sizing opportunities, defining the work, and aligning with key stakeholders during go-to-market periods
• Work closely with Engineering, UX, and Program management to bring product roadmap to life
• Work with stakeholders in Portfolio, Content Production, Customer Success, and Marketing to ensure the product strategy is continually informed by their needs as well as Customer needs
• Serve as a subject matter expert on the capabilities of assigned tools, and their place in the market and competitive landscape.  
• Collaborate with relevant teams to identify, track, analyze, and communicate key performance metrics that drive strategic business and product decisions
• Regularly lead and update product research and experimentation, focused on customer preferences and market dynamics
• Engage in end-to-end ownership, becoming a subject matter expert in all issues your customers and stakeholders face 
• Inform go-to-market strategy and ensure successful enablement of product launches and feature updates, in partnership with Marketing, Sales, Portfolio, and Customer Success
   

Requirements

• 5 years of product management experience working on educational technology products (or significant experience in roles with equivalent responsibilities)
• Have an obsession with discovery and connecting with the customer
• Strategic mindset with strong analytical and problem-solving skills, adept at evaluating market opportunities and prioritizing work based on strategic importance and relevant data
• Results-oriented and self-motivated, skilled at executing projects and proactively adapting to a dynamic work environment
• Skilled at influencing, building relationships, and collaborating with cross-functional teams and stakeholders across the organization
• Comfortable navigating ambiguous or complex issues and outlining effective solutions
• Global mindset with excellent communication skills, effectively connecting with team members and customers worldwide
• Experience gathering, analyzing, and making decisions based on user feedback
• Experience assessing market opportunities and prioritizing based on impact. 
• Experience collaborating with cross-functional teams and managing stakeholder relationships
• Experience analyzing and communicating product performance and insights to stakeholders using analytical and presentation tools