Student Growth Segment - Strategy & Operations Product Manager, Vice President

You are a strategic leader who thrives in dynamic environments, driving business performance and operational excellence for Chase’s youth products. Join our team to shape the future of youth banking and make a lasting impact on families nationwide.

As Vice President- Product Manager within the Youth & Family team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

You will be leading business performance and operational excellence across Chase’s youth products. This role will serve as a key partner to the General Manager of the Youth & Family business, and therefore requires world-class analytical rigor, business judgment and communication skills. The ideal candidate will help to manage the P&L for three products, provide data-driven insights to inform product and business strategy, represent the function in stakeholder forums, and strengthen controls, risk management, and customer feedback loops.  This is a high-impact role for a product-minded business leader who thrives in dynamic, growth-oriented environments and can seamlessly move between strategy, analysis, and execution – and who is looking for role that will be a stepping stone to larger general management opportunities.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers 
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap 
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition 
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability 
• Shape long-term product and business strategy in partnership with cross-functional leaders, conducting independent analyses to identify growth opportunities
• Translate strategic goals into measurable operational and financial outcomes, monitoring KPIs for accountability
• Manage the P&L for three banking products, partnering with Finance, Product, Marketing, and Analytics teams to forecast, budget, and track financial performance
• Identify opportunities for efficiency, pricing optimization, and resource allocation to maximize ROI
• Represent the Youth & Family business in executive and cross-functional forums, building strong relationships and driving execution across teams
• Proactively identify risks, implement control mechanisms, and integrate customer feedback into product planning and experience improvements

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area 
• Advanced knowledge of the product development life cycle, design, and data analytics 
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management 
• Demonstrate 5+ years of experience in product strategy, business operations, management consulting, or similar analytical leadership roles
• Manage P&L and drive measurable financial and operational outcomes, maintaining financial discipline and operational rigor
• Apply advanced knowledge of product development cycles, go-to-market dynamics, and customer experience metrics
• Lead cross-functional teams and influence without direct authority, building credibility and fostering trust across functions and levels
• Exhibit exceptional analytical, communication, and problem-solving skills, utilizing data-driven decision-making to inform strategy and execution
• Thrive in fast-paced, ambiguous environments, prioritizing strategic initiatives and executing with operational excellence

Preferred qualifications, capabilities, and skills

• Demonstrate prior experience working in a highly matrixed, complex organization 
• Demonstrate experience in highly matrixed, complex organizations and apply product and business acumen in product-driven environments
• Advance strategic execution, operational excellence, and financial discipline while managing stakeholders and communicating with impact
• Integrate customer insights into decisions and foster a culture of innovation and continuous improvement