Sr. Product Manager

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. 

CentralReach’s AI Innovation team is seeking a Senior Product Manager to turn AI-powered concepts into market-leading solutions that transform behavioral-health EHR workflows. You will incubate a new product inside the AI team, shepherd it into the broader CentralReach portfolio, and own its strategy and roadmap as it scales to become a major revenue engine for the company. 

As a Senior Product Manager at CentralReach, you must be data-driven, proactive, positive, and humble. You will build strong relationships, deeply understand business problems, and prioritize initiatives to deliver world-class products and exceptional customer experiences. You will exhibit a passion for our products, empathy for stakeholders (clients, support, success, sales, QA, and engineering teams), and a commitment to the frameworks, structures, and processes utilized by the company. 

Key Accountabilities: 

• Strategic Product Leadership:
  • Own and communicate a clear, multi-year roadmap for AI-powered behavioral-health solutions that aligns with CentralReach’s growth targets.
  • Act as the product evangelist—securing buy-in from executives, teams, and clients for major investments and directional shifts.
• Client-Centric Product Development:
  • Build deep, ongoing relationships with ABA practice owners, billing managers, and clinical staff to surface unmet needs.
  • Translate qualitative and quantitative insights into well-defined problems, opportunities, and prioritized initiatives.
  • Ensure high-quality deliverables by working closely with engineering and UI/UX teams to scope and refine work.
• Cross-Functional Leadership:
  • Lead agile squads of engineering, data science, and UX from concept through launch, balancing speed, quality, and HIPAA compliance.
• Orchestrate go-to-market execution with marketing, sales, and customer-success teams to drive adoption and revenue growth.
• Collaborate with compliance teams to ensure HIPAA and regulatory adherence.
• Build and manage relationships with internal and external stakeholders, ensuring alignment and buy-in for product initiatives.
• Operational Excellence:
  • Establish lightweight processes, clear objectives and key results, and disciplined release cadences that keep teams focused and informed.
  • Continuously refine your roadmap to address user feedback, data learnings, and evolving strategic priorities.
• Data-Driven Decision Making:
  • Leverage qualitative and quantitative user research to evaluate and validate product decisions.
  • Apply creative problem-solving skills and a metrics-driven approach to develop substantiated solutions.

Desired Skills and Experience: 

• Leadership and Strategy:
  • Proven ability to strategize with product leaders, identifying and prioritizing critical problems to solve.
  • Demonstrated experience in driving product strategy and aligning it with business objectives.
• Experience:
  • 7+ years leading SaaS products, with a track record of shipping features or products in EHRs or adjacent healthcare tech.
  • Extensive experience working in an agile development environment and managing complex projects.
  • Partner with engineering teams to deliver complex healthcare software solutions.
  • Collaborate with compliance teams to ensure HIPAA and regulatory adherence.
  • Guide go-to-market strategies with sales, marketing, and customer success teams.
• Communication and Collaboration:
  • Exceptional communication (oral & written) and collaboration skills, with the ability to influence and negotiate with stakeholders at all levels.
  • Strong organizational savvy and team-building capabilities.
• Personal Attributes
  • Proactive, positive, and humble, with a passion for continuous learning and improvement.
  • Comfortable balancing strategic thinking with roll-up-your-sleeves execution.

Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale.  

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.  

The expected salary range for this position is $125,000-175,000. Compensation will vary based on a number of factors, including education, experience, skills, and location. The range listed is a good faith estimate of base pay for the role, and final compensation will be determined based on the qualifications of the selected candidate. This role may also be eligible for additional incentive compensation, such as bonuses or commissions, where applicable. In addition to base pay, we offer a comprehensive benefits package.

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