Exemption Status:

Exemption Status:

“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing
solutions
that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Job Description

Summary

Responsible for reviewing, analyzing, evaluating, defining, planning, and managing specialty products and services that includes new development and enhancements to existing products and services as well as the complete lifecycle for the delivery of entirely new products and services.  Working in close partnership with the Director of Specialty Services, contributes to the development of the business strategy and subsequently translates that business strategy into product strategies, product development roadmaps and product requirements and specifications that: deliver value to the customer; meet the business operational and financial goals; and provide for the technology solutions, processes and other capabilities needed to scale the business..  Leads and mentors the efforts of a multi-disciplinary Product Team throughout various stages of the product development lifecycle, and may be required to lead, guide, mentor, train and develop more junior product managers.  Defines and manages metrics to effectively measure the success of product and service deliverables. A wide degree of creativity and latitude is expected.  Extent of supervision ranges from moderate, to minimal, to independent based upon demonstrated skill and performance level as defined for the position.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Actively researches and stays abreast of specialty trends in the marketplace to ensure the product’s competitive position.
• Following outlined product development and management processes, manages the overall scoping, planning, business requirements definition and delivery of products and services to customers from idea inception through design, development, delivery, ongoing support and enhancement and potentially retirement across the full product lifecycle.
• Provides subject matter expertise and best practices related to product development and process management, and is the Product Expert for assigned products, applications and services. Provides leadership of product lifecycle, addresses technology and marketing issues and deliverables affecting products and services within the lifecycle process, ensuring timely and cost effective delivery.
• Partners with business stakeholders, end-users (including MIDS preferred specialty providers) and business analysts to define business rules as they apply to processes and procedures and to define and document business requirements and develop work-flow diagrams, functional hierarchies, process models, revenue models, fee schedules, etc. Ensures business requirements are appropriately translated into customer deliverables. 
• Coordinates and participates in user acceptance testing efforts to ensure the delivered product meets the required functionality, user interface and performance requirements.
• Champions the rapid adoption of new and enhanced products and services by conducting trainings and demonstrations.  Will produce necessary materials such as tutorials, release notes, help guides, FAQ’s and any other supportive material necessary.  May create new or update existing sales and marketing materials including, but not limited to, product binders, product summaries, sales presentations, proposal language, and product training materials.   
• Provides product and system demonstrations for new and existing clients and acts as the SME in answering questions and highlighting key system capabilities.
• Product champion and steward of the specified products, applications and solutions assigned.

Supervisory Responsibilities

No supervisory responsibilities

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).  One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

BS/BA and 7+ years’ experience or equivalent combination of education and experience, and 4 years' of SME in respective areas

Computer Skills

Strong proficiency with MS Office / Word, PowerPoint, Excel, Project, Visio and Outlook to create complex documents, manage schedules, and analyze data.  Advanced proficiency with MedImpact systems including MedAccess, MedOptimize, and Salesforce. Required skills include SQL query development, Golden32 or other equivalent database browsing software, and Excel macro programming.

Certificates, Licenses, Registrations

• Registered Pharmacy Technician licensure preferred but not required.
• Project Management Professional (PMP) Certification preferred but not required.

Other Skills and Abilities

• N/A

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Mathematical

•  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Language Skills

• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

• Composure
• Decision Quality
• Organizational Agility
• Problem Solving
• Customer Focus
• Drive for Results
• Peer Relations
• Time Management
• Dealing with Ambiguity
• Learning on the Fly
• Political Savvy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Work Location

This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders.

Working Hours

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonable meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required.  Work hours may be changed from time to time to meet the needs of the business.  Typical core business hours are Monday through Friday from 8:00am to 5:00pm.

Travel

This position may require domestic travel.

The Perks:

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• Incentive Compensation
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers

MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego,
California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

Equal Opportunity Employer, Male/Female/Disabilities/Veterans

OSHA/ADA:

To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above
statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel
so classified.