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Senior Product Manager – Onboarding and Product Configuration Systems

Pearson
Full-time
Remote
United States
$100,000 - $140,000 USD yearly
Description

Role : Technical Product Manager 

Location : US (Remote) 

 

Job Description  

As a Technical Senior Product Manager – Onboarding and Product Configuration Systems within Pearson Higher Education, you will specialize in understanding and advocating for the needs of our customers using Pearson course materials. You will focus on the underlying technology and databases that are the backbone of our Higher Education courseware ecosystem.  You will understand the many personas accessing Pearson products and support the various sales and onboarding models used by our customers. You will understand the many internal personas building Pearson courseware and support their varying needs. You will drive innovative ideas, solutions, processes, and products with decisive action. You will work collaboratively with other product management teams across Pearson to ensure use cases are considered and supported, and you will work directly with development teams who build features specifically geared toward improving internal teams’ product configuration tools as well as the course creation, onboarding, and access journey of our customers. You will become an expert in the Pearson systems and tools that enable customers to adopt, purchase, and set up their course materials to improve learning in Higher Education disciplines.  

The ideal candidate is a self-starter who is detail-oriented and able to manage complex projects. The candidate must be a team player and strong communicator who can build relationships with stakeholders on various teams and levels across the organization. The ideal candidate enjoys working with back-end systems and databases as well as internal tools.   

Job Responsibilities:     

  • Serve as technical product manager for new feature development, creating requirements, managing backlog, prioritizing development, and engaging directly with engineering team   
  • Building and managing APIs, technical integrations, or platforms
  • Working with back-end products or data warehouses preferred    
  • Collaborate with UX, CX, product managers, and other cross-functional teams across Higher Education to ensure access and use cases are understood and requirements are implemented according to user needs
  • Lead and support continual process improvement by proposing and solutioning optimizations for access and onboarding workflows and user experiences   
  • Work with Manager/Director of Product Management to define product roadmap and growth opportunities 
  • Assist in creation of product-related documentation and go-to-market activities   
  • Analyze usage data and customer feedback to inform roadmap and prioritization of requirements  
  • Thinking from a data-first mentality, incorporating data wherever possible for informed decision-making and development  
  • Develop rapport and trust with key stakeholders across Higher Education, Direct-to-Consumer (DTC), and Digital & Technology (D&T) teams   
  • Develop expertise in a portfolio of solutions to improve product configuration tools and reduce friction in users’ access and onboarding journeys 

  

Qualifications:   

  • Bachelor’s degree in a relevant field and/or a minimum 5+ years' experience in product/program management or software development    
  • Demonstrated prior experience leading cross-functional projects and building cross-platform solutions  
  • Experience working with back-end products or data warehouses preferred  
  • Experience building and managing APIs, technical integrations, or platforms  
  • Ability to work closely with engineering teams to design scalable solutions  
  • Experience with Agile development methodologies and prioritizing backlogs for development teams; experience with Jira, Confluence, and Jira Product Discovery is a plus   
  • Detail-oriented, with ability to prioritize roadmaps and workload    
  • Excellent written and verbal communication and presentation skills, for both technical and non-technical topics   
  • Project management, leadership, and cross-group collaboration skills  
  • Excellent problem-solving and analytical skills   
  • Strong listener, with ability to interview customers and stakeholders to understand what problems we need to solve for and translate those into product requirements   
  • Strong team-player attitude, with ability to work well independently   
  • Ability to build relationships and influence stakeholders at all levels   
  • Knowledge of Microsoft Office applications, including Word, Outlook, Excel, MS Project, and PowerPoint  
  • Demonstrated ability and desire to successfully work on a virtual team 

 

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado, California, Washington State, New York State and New York City laws, the pay range for this position is as follows:    

The salary for this full-time role falls between $100,000 and $140,000, based on experience and qualifications.

This position is eligible to participate in an annual incentive program, and information on benefits offered is here.



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