Senior Product Manager, Marketing Operations *Virtual*

Senior Product Manager, Marketing Operations

As part of Providence’s Marketing team, you will join an innovative group that operates at the intersection of consumer experience, marketing, business insights, and strategy. The Senior Product Manager will support the platforms and technology Marketing Operations and the broader Marketing and Digital Experience (MDeX) team use to plan and execute our Marketing campaigns. 

As an integral member of our Marketing Operations team, you will be responsible for recommending and implementing technology platforms to meet MDeX’s objectives while driving efficiency and quality. You will also serve as the principal admin of that technology. To improve operations, you must work with end users and stakeholders to understand their needs and develop and implement bespoke solutions. Key to success will be embracing and fostering a culture of continuous improvement and identifying and measuring key operational metrics to inform data-driven decisions. Being able to help us visualize the metrics is a plus. A successful candidate will be a self-starter with an entrepreneurial mindset and critical thinking skills. You will also effectively prioritize work and communicate expectations, opportunities, and results to stakeholders and leaders. 

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications: 

• Bachelor's Degree - Data Science, Analytics, Finance, Engineering, Mathematics, Computer Science, Business Administration, Health Administration, Public Health, Public Administration, or another related field of study -OR- a combination of equivalent education and experience
• 5 or more years of progressively increasing responsibility in management level experience (project, program, product and/or people) with a focus on data management, analytics, product design, customer engagement, data science, platform development, or related management experience.
• 5 or more years of experience with analytics tools, platforms, and languages: SQL, ADO, Tableau, Power BI, or other similar tools.

Preferred Qualifications: 

• Master's Degree - Data Science, Analytics, Finance, Engineering, Mathematics, Computer Science, Business Administration, Health Administration, Public Health, Public Administration, or another related field of study -OR- a combination of equivalent education and experience
• 5 or more years of experience working with healthcare data and healthcare operations
• Deep understanding of customer needs, market trends, and competitive landscape
• Proficiency in using analytics tools to interpret data and guide product decisions
• Ability to influence and align diverse stakeholders around product goals
• Skilled in prioritizing features, managing backlogs, and setting timelines
• Ability to convey complex ideas simply to technical and non-technical audiences
• Experience supporting and customizing Workfront solutions including implementing Fusion

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.