Senior Product Manager

Location: North Palm Beach (Hybrid)  

In this position, you’ll be based in the North Palm Beach for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.  

We give you a world of potential 

The Product team is seeking a dynamic and results-oriented Senior Product Manager to lead on our strategic initiatives. You will be pivotal in championing and positioning Computershare’s transformative vision of our Registered Agent Services offering. 

A role you will love 

The Product Manager is a key senior position that has accountability to enhance the growth, definition and direction of our company’s suite of products and services. You will be responsible for driving the strategic direction and evolution of products / initiatives within Entity Solutions’ Registered Agent Services business line. The primary responsibilities will be to manage the interactions between senior business stakeholders, solution architects, and implementation teams to define features and capabilities with a focus on end user outcomes.

Key Responsibilities 

• Help define the vision and strategic direction of our Registered Agent Services products and services.
• Ensure the vision and direction of our products, services and channels deliver in alignment to our company’s financial goals.
• Identify new products/features/ideas/models/channels for consideration and debate, including disruptive opportunities.
• Work with the Entity Solutions Registered Agent Services Executive to define the product vision and strategy. 
• Ensure product and channel initiative outputs flow into our agile delivery model.
• Promote a culture of innovation across the region that will drive customer focused direction of our products, services, and channels.
• Document business case including financial/usage forecasting and ROI metrics.
• Ensure clear mapping of processes within products and services including channel alignment.
• Continually gather and analyse data/business intelligence using it to inform the creation of product and channel strategies.
• Explore markets and consider industry insights.

What will you bring to the role?  

• Experience with Product Management disciplines such as creation of Product Roadmaps, Product QBRs, presenting short- and long-term strategic plans. 
• Experience of User/Survey research with Voice of Customer and user feedback and ability to present Concepts to executives at Product QBRs
• A deep understanding of market research and analysis to identify customer needs, market trends, and competitive dynamics.
• Proficiency in strategic planning involving the ability to develop and execute effective communication and leadership abilities.
• A solid grasp of outcome driven measurement and demonstrating the ROI of marketing initiatives.
• Ability to drive significant outcomes that influence the product’s market position, customer satisfaction, and revenue growth.

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Compensation. The base pay range for this role is $110K - $140K.  This base pay range is specific to North Palm Beach FL and may not be applicable to other locations.

#LI-Hybrid