Senior Product manager

Microsoft Clarity is a free user behavior analytics tool that helps developers and product teams understand how users interact with their websites and apps through session replays, heatmaps, and AI-powered insights. Our mission is to empower teams to build better digital experiences by making user behavior transparent, actionable, and privacy-respecting.

We operate like a startup within Microsoft, fast-paced, data-driven, and deeply customer-focused. We’re looking for a passionate and strategic product leader to own and evolve the user experience across Clarity’s core surfaces.

As a seasoned Senior Product Manager on the Clarity team, you will lead the end-to-end user experience strategy, from vision to execution. You’ll work closely with design, engineering, marketing, and data science to craft intuitive, delightful, and impactful experiences that help users derive insights and take action.

You’ll be responsible for defining product scenarios, prioritizing features, and driving execution across teams. You’ll also be expected to analyze usage patterns, identify friction points, and propose UX improvements that drive engagement, retention, and growth.

As the digital landscape rapidly evolves with the rise of AI and conversational interfaces, this role will also play a critical part in shaping how Clarity defines and adapts to new modes of interaction. You will lead the user experience vision to ensure Clarity not only meets today’s needs but also anticipates tomorrow’s opportunities in an AI-driven world.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

• Define and own the user experience strategy for Microsoft Clarity across web and mobile platforms.
• Lead product discovery efforts, including customer interviews, usability testing, and competitive analysis.
• Translate customer needs and behavioral data into clear product requirements and UX flows.
• Collaborate with design and engineering to deliver high-quality, scalable, and accessible experiences.
• Drive telemetry instrumentation and experimentation to validate hypotheses and measure impact.
• Partner with marketing and support to ensure successful launches and customer onboarding.
• Advocate for user-centric design and inclusive product development practices.
• Represent Clarity in cross-org initiatives and contribute to broader product strategy.

Required Qualifications

• Bachelor's Degree AND 5+ years experience in product/service/project/program management or software development
  • OR equivalent experience.
• 3+ years of experience in AI/ML, commercial, or consumer user experiences.
• 2+ years of experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 2+ years of experience working as UI/UX product manager.

Preferred Qualifications

• Experience working on web analytics products.
• Experience working with Large Language Models (LLMs) and AI Agents.
• Proven track record of launching innovative products at scale.

Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until September 17, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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