Senior Product Manager

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

JAS Worldwide is a global leader in freight forwarding and logistics, renowned for delivering innovative, reliable, and customer-focused solutions. Operating in over 100 countries, JAS is committed to transforming logistics through cutting-edge technology and an unwavering dedication to excellence. At JAS, we believe our people make the difference. Our culture emphasizes collaboration, continuous learning, and exceptional results. As part of our digital transformation to become a $10 billion global logistics powerhouse, we have established a pivotal Global Service Center in Gurgaon, India, designed to foster operational excellence, innovation, and global growth.

As a Senior Product Manager, you will lead the strategic vision, development, and execution of technology-driven solutions. Collaborating closely with cross-functional teams, you'll shape product strategies, conduct market analysis, and leverage emerging technologies such as AI, machine learning, and automation. Your expertise will be crucial in aligning product strategies with organizational objectives, optimizing operations, and enhancing customer satisfaction.

Key Responsibilities

• Develop and execute strategic product roadmaps aligned with organizational goals.
• Architect and implement innovative integration models using emerging technologies and industry best practices.
• Collaborate cross-functionally with business stakeholders to define and prioritize product requirements and drive continuous improvement.
• Lead and oversee project delivery, ensuring timely completion of enterprise systems implementations and digital transformation initiatives.
• Identify, evaluate, and onboard strategic integration partners to expand and enhance solution offerings.
• Manage and mentor a team focused on requirements analysis, solution design, implementation, and platform support.
• Foster a culture emphasizing continuous learning, innovation, and empowerment.
• Lead governance activities, resource planning, and roadmap management for efficient resource utilization and strategic alignment.
• Act as a key escalation point for troubleshooting, incident response, and post-incident analysis.
• Manage total cost of ownership, vendor contracts, and strategic vendor relationships.
• Regularly report to executive leadership and stakeholders on product roadmaps, project outcomes, and platform performance metrics.
• Ensure compliance with technical standards, security protocols, and data privacy regulations, maintain system reliability and uptime.

Required Qualifications

• Bachelor’s degree in business, Engineering, Computer Science, or related field (MBA or advanced degree preferred).
• Minimum of 4 years of experience in product management with technology-driven solutions.
• Proficiency in agile methodologies and tools (Jira, Trello, Confluence).
• Proven experience managing multiple initiatives simultaneously in a dynamic environment.
• Exceptional communication and presentation skills, with the ability to translate complex technical information clearly and effectively.

Preferred Qualifications

• Experience managing AI-driven or automation-focused products.
• Certification in Product Management or Agile methodologies.
• Warehouse expertise preferred, specifically experience with cross dock operations and last-mile delivery.

Key Competencies

• Strategic Thinking: Ability to align product strategies with broader business objectives, leveraging technology to enhance operations.
• AI & Automation Expertise: Proven analytical capabilities in integrating AI technologies for process optimization and automation.
• Leadership & Mentorship: Demonstrated track record leading and nurturing high-performing technical teams.
• Stakeholder Management: Strong skills in conveying complex concepts clearly to diverse business audiences, especially regarding AI initiatives.
• Collaboration: Proactive approach to cross-functional teamwork, ensuring cohesive and integrated solutions aligned with organizational goals.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

NOTICE TO APPLICANTS

JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.