Senior eCommerce Product Manager

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

In this position...

As we continue to transform Ford into a digital-first mobility company, the way we interact with our customers beyond the initial vehicle purchase is more critical than ever. We are looking for a visionary and data-driven Senior Product Manager for Pricing & Promotions to lead the strategy and execution for our Non-Vehicle Assortment Online.

This portfolio includes Ford Accessories & Parts, Ford Performance Parts, lifestyle merchandise, and emerging digital services. You will be responsible for building the "brain" of our e-commerce pricing engine—ensuring that we offer the right price at the right time to the right customer. This is a high-visibility role that sits at the intersection of Finance, Merchandising, Operations, and Engineering, directly impacting the bottom line.

Although this is approved for fully remote candidates, there is a strong preference for those who are local and/or willing to relocate to Dearborn to be onsite four days per week.   

What you'll do...

• Product Strategy & Roadmap: Define and drive the multi-year product roadmap for pricing and promotional capabilities across Ford’s global e-commerce platforms.
• Pricing Optimization: Develop and implement sophisticated pricing logic, including dynamic pricing, competitive benchmarking, and regional price adjustments for a diverse catalog of physical and digital goods.
• Promotional Engine: Build and scale a robust promotional platform that supports complex discounting, bundling (e.g., "Buy a Bronco rack, get 20% off a tent"), Ford loyalty point integration, and seasonal campaigns.
• Stakeholder Leadership: Navigate a complex ecosystem of stakeholders, including Finance (margin protection), Marketing (brand positioning), Legal (compliance), and our Dealer Network (ensuring a seamless omni-channel experience).
• Data-Driven Decision Making: Partner with Data Science to build A/B testing frameworks for price elasticity and promotional effectiveness. You won’t just report on data; you will use it to pivot strategy.
• Execution Excellence: Lead a dedicated squad of engineers and designers using Agile methodologies to ship high-quality features that improve conversion rates and Average Order Value (AOV).
• Market Analysis: Stay ahead of e-commerce trends and competitor moves to ensure Ford’s non-vehicle offerings remain the premium choice for our owners.

The Senior Product Manager for Pricing & Promotions will be…

• An E-Commerce Expert: You have a deep understanding of the mechanics of online retail. You know what makes a checkout experience seamless and how a well-timed promotion can drive customer lifetime value.
• Analytically Rigorous: You are comfortable diving into data to find insights. You understand the complexities of multi-commodity pricing structures and can defend your product decisions with hard numbers.
• A Master Communicator: You can explain complex pricing logic to an executive audience while also being able to write detailed technical requirements for an engineering team.
• Customer-Obsessed: You believe that pricing is not just about revenue, it’s about providing value to the Ford owner and enhancing their ownership experience

You'll have....

• Bachelor’s degree in Business, Engineering, Computer Science, or equivalent combination of relevant education and experience.
• 7+ years of experience in Product Management, with at least 3 years specifically focused on E-commerce, Pricing, Fintech, and/or Promotions.  Other skills to include:
  • Proven track record of launching and scaling digital products in a global, matrixed environment.
  • Experience with modern e-commerce platforms (e.g., Adobe Commerce/Magento, Salesforce Commerce Cloud, or custom-built headless solutions)

Even better, you may have...

• MBA or advanced degree in a quantitative field.
• Experience in the automotive industry or with high-consideration durable goods.
• Familiarity with loyalty programs and integrating "points as currency" into a pricing strategy.
• Expertise in machine learning applications for dynamic pricing.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is leadership level 6 and ranges from $129,600-244,680.

For more information on salary and benefits, click here: https://fordcareers.co/LL6

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid (onsite four days per week) for candidates who are in commuting distance to a Ford hub location or remote for non-local candidates

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