Product Manager, Secure

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

In this position... 

Ford is looking for a Product Leader to drive a portfolio of innovative products and enhancements within the Digital Product space. This Product Leader will focus on re-launching Ford’s Emergency & Response product portfolio through the introduction of the Ford Secure Essentials package. 

The Ford Secure Essentials package contains products such as:

• 911 Assist
• e-Call (only available in applicable regions)
• Battery Hazard Alert
• Thermal Event Alert
• On Scene Collision Support
• …and more!

We’re looking for someone who values collaboration with triad stakeholders, embraces proactive communication, and champions product management best practices. The ideal candidate will also be customer-obsessed, will have an ability to operate strategically and tactically, and work independently under time constraints to meet deadlines.

The Product Manager will be responsible for defining product strategy, the product roadmap, as well as planned enhancements. In addition, this Product Manager will be expected to conduct customer research and analysis, define new customer experiences, and coordinate a team of engineers, designers, and stakeholders to fulfill the vision for this space. This ideal candidate will also have a proven track record in taking on end-to-end ownership and successfully delivering results in an ambiguous and dynamic business environment.

This position is posted as ‘remote’ unless the selected candidate lives within 50 Miles of Dearborn, MI or Palo Alto, CA. If so, then it requires a hybrid onsite schedule, with 4 days a week in the office.

What you'll do...

• Collaborate on multi-year product strategy for Ford Motor Company
• Own the strategy for your product area, defining your vision, goals, and roadmap
• Develop new product pitches and requirements, and translating into high quality product roadmaps
• Engage directly with customers through interviews, surveys, and feedback channels to gather qualitative insights that continually refine and enhance the product.
• Contribute to the business case for new features by analyzing market data and customer value to inform product positioning and strategy.
• Coordinating a large diverse team of engineers, designers, and partner product teams to innovate new and enhance existing products to drive your vision.
• Collaborate with Marketing, Business, Sales, and Communications teams to support the execution of cross-functional product launches, ensuring cohesive messaging and market readiness.
• Managing a diverse roadmap and making tradeoff decisions between investments across multiple years
• Analyzing data and performing sophisticated analytical exercises
• Drive standardization, simplification, and automation of internal processes and product development mechanisms to increase throughput
• Managing weekly, and monthly product/business reporting
• And more

You'll have...

• Bachelor's degree required
• 5+ years of product management experience
• Experience delivering features in an agile or scrum environment
• Experience writing user stories to participating in sprint planning and retrospectives
• Experience owning/driving roadmap strategy and definition
• Experience with end-to-end product delivery
• A proven track record of setting and exceeding aggressive goals
• Ability to develop ideas independently and thrive in a fast-paced environment
• Ability to work independently and effectively across internal and external organizations
• This position is posted as ‘remote’ unless the selected candidate lives within 50 Miles of Dearborn, MI or Palo Alto, CA. If so, then it requires a hybrid onsite schedule, with 4 days a week in the office.

Even better, you may have...

• Experience working as/with emergency responders and/or dispatchers.
• MBA or equivalent
• Strong organizational and time management skills with the ability to manage multiple, competing priorities simultaneously, multi-task, and meet deadlines.
• Excellent cross-group collaboration skills, ability to impact outcomes in a fast-paced, matrixed environment.
• Exceptional verbal and written communication skills, capable of presenting to senior leadership
• Excellent business judgment and demonstrated ability to think and act both strategically and tactically
• Self-starter who is customer obsessed, detail-oriented, and an enthusiastic team player

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

For more information on salary and benefits, click here: https://fordcareers.co/GSRSP2 

This position is a range of salary grades 7-8.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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