Product Manager, Real Time Communications (Email)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Manager, Real Time Communications (Email) in United States.

We are seeking a Product Manager to lead the development and scaling of real-time email and messaging products that support critical customer communications. In this role, you will focus on feature delivery, email deliverability, compliance, and reliability, ensuring that communications platforms meet evolving user needs. You will collaborate closely with engineering, legal, and operations teams to implement API integrations, monitor performance, and maintain regulatory compliance. This role offers the opportunity to grow into broader product ownership while applying technical knowledge, customer empathy, and data-driven decision-making to enhance communication workflows. You will analyze product metrics, prioritize features, and contribute to improving the overall customer experience in a dynamic SaaS environment.

Accountabilities

• Own a set of transactional email and messaging features, ensuring deliverability, compliance, and user impact.
• Define and deliver features end-to-end, including bug fixes, enhancements, and regulatory updates.
• Conduct customer research and analyze usage patterns to prioritize improvements that enhance communication workflows.
• Partner with engineering to scope and manage email-related API integrations, ensuring reliability and performance.
• Track compliance with email regulations (CAN-SPAM, etc.) and collaborate with legal and operations teams.
• Write clear user stories, requirements, and documentation to support squad-level planning and execution.
• Analyze product metrics such as delivery rates and engagement to inform decisions and drive continuous improvement.
• Seek feedback from senior product managers to accelerate learning and refine product strategies.

• 2–4 years of product management, technical, or related experience; or Bachelor’s in CS, Engineering, Business, or related field.
• Familiarity with RESTful APIs and SaaS platforms; experience with messaging or email infrastructure is a plus.
• Strong organizational skills and ability to manage multiple priorities effectively.
• Excellent collaboration and communication skills with both technical and non-technical stakeholders.
• Data-driven mindset with the ability to analyze metrics and translate insights into product improvements.
• Knowledge of email authentication protocols (DKIM, SPF, DMARC, ARC), IP and domain reputation, and bounce categorization.
• Eagerness to learn and grow into broader product ownership.

• Competitive annual salary range: $113,100 – $151,300 USD, plus potential bonuses and equity.
• Flexible work hours and remote work options within the United States.
• Comprehensive health, dental, and vision coverage, including options for dependents.
• 401k matching, financial planning tools, and other wellness benefits.
• Support for major life events including parental leave, fertility services, surrogacy, and adoption reimbursement.
• Learning and development programs, leadership training, and professional growth opportunities.
• Inclusive and diverse work environment that values individuality and encourages underrepresented groups to apply.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

#LI-CL1