Product Manager-Online Education (Remote)

About us

The American Health Information Management Association (AHIMA) is a global nonprofit, membership association for health professionals involved in the health information management needed to deliver quality health care to the public. We do this by providing education, certification, professional development, and advocacy. We have more than 60,000 members and credential more than 100,000 AHIMA health information professionals.

In our mission to empower people to impact health, our core values guide our business and our actions.

We have integrity in our work and relationships. Our passion for doing the right thing and sharing knowledge and resources makes us trustworthy, credible, and accountable leaders.

We act boldly with intention. We go after big ideas and big challenges with purpose because we recognize the influence and impact our work on people's health, safety, and well-being.

We are inclusive so that humans are at the center of everything we do. We see the whole person and respect the inherent dignity of every human. We make space for different voices and opinions to help us get the best results.

Diversity and equal opportunity

AHIMA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, gender identity, race, color, religious creed, national origin, age, sexual orientation, physical or mental health disability, or protected veteran status.

At AHIMA, we come to work every day to help make healthcare better through the trusted use of health information - from the operating room to a smartwatch - no matter when or where it is accessed.

What does this role do at AHIMA?

Product Managers at AHIMA support a portfolio of online education products (courses, webinars, etc.) in the Health Information Management (HIM) field. This Product Manager will work closely with internal subject matter experts and content creation teams to manage existing product lines and support new product development. Serving as a user advocate for AHIMA's education products, this individual ensures products provide value, address customer needs, and meet business outcomes.

What are some of the responsibilities?

• Manage a portfolio of online education products for the HIM audience, ensuring market fit and business value for each.
• Develop a deep understanding of the target market for products within the portfolio and ensure each product supports user and business needs.
• Collaborate with Subject Matter Experts and fulfillment teams to create product roadmaps and move products through their lifecycle.
• Gather and analyze customer feedback and product success data to inform product improvements
• Conduct market research to evaluate new product proposals for market and audience fit.
• Define product requirements and coordinate with marketing and sales for go-to-market plans
• Passion for delivering impactful learning experiences and user-centered products
• Demonstrated ability to take ownership of projects and solve problems creatively
• High standards for quality and value combined with strong vision to how to meet them
• Ability to balance user needs with business objectives
• Strong collaboration skills and ability to work with multiple stakeholders
• Curiosity, adaptability, and a willingness to learn and grow within the role
• Comfort working with data and drawing insights to inform product decisions

What are the knowledge and skills requirements?

• Bachelor's degree or equivalent experience
• 2-4 years of experience in product management
• Experience working with product success metrics, data analysis tools, and customer research methods
• Strong written and verbal communication skills
• Experience supporting cross-functional initiatives
• Strong organizational and project management skills
• Experience in Health Information Management (HIM) or closely related industries
• Understanding of online course creation processes and instructional design standards
• Experience working with B2C education products