Product Manager, Ecommerce

About Petite Plume:

Petite Plume is a rapidly growing luxury sleepwear brand, available in over 600 retailers, including Neiman Marcus, Maisonette, and Nordstrom, alongside a thriving direct-to-consumer business. Since day one, we have been a profitable company, driven by a passion for timeless design, exceptional quality, and the thoughtful details that elevate everyday moments. We are committed to empowering our team, fostering growth, and cultivating opportunities that inspire. If you’re seeking a dynamic environment where hard work is recognized, relationships are valued, and innovation is encouraged, we would love to connect with you.

Position Overview:

We’re on an exciting growth journey — expanding our digital presence and deepening our direct-to-consumer relationships. We’re looking for a Product Manager with strong e-commerce experience to help us shape the future of Petite Plume’s digital shopping experience and ensure every online interaction reflects the elegance and warmth of our brand.

The Impact You Will Have:

Reporting to the Director of Ecommerce, the Product Manager will be responsible for leading the strategy, roadmap, and execution of initiatives that elevate the Petite Plume customer journey. This individual will combine a passion for premium retail with a data-driven mindset to optimize site performance, increase conversion, and deliver a seamless, story-driven shopping experience across digital touchpoints.

What you will do:

Bridge Between Business and Development

• Own the execution of the ecommerce product roadmap, balancing brand storytelling with performance and functionality to deliver a best-in-class shopping experience.
• Translate business objectives and customer insights into actionable product initiatives that drive revenue growth and customer loyalty.
• Analyze site performance and user behavior using analytics and A/B testing to inform prioritization and continuous improvement.
• Act as the primary liaison between the business and development teams ensuring business needs are translated into clear technical requirements, tickets, and customer journeys.
• Manage sprint planning, prioritization, and backlog grooming in partnership with the dev team.
• Ensure timely delivery of roadmap initiatives by coordinating dependencies across teams and managing trade-offs between scope, quality, and speed.
• Oversee integrations with platforms including Shopify Plus, Attentive, ERP, CRM, and third-party fulfillment systems.
• QA new features and site updates, ensuring flawless execution across browsers and devices before launch.
• Maintain clear documentation for processes, features, and technical integrations.
  

Operational & Delivery Excellence

• Own project timelines and communicate progress, blockers, and solutions to stakeholders proactively.
• Lead stand-ups or sprint reviews with developers, ensuring alignment between product goals and technical feasibility.
• Collaborate cross-functionally with marketing, creative, merchandising, operations, customer experience team and dev teams to launch features and enhancements.
• Implement and refine agile best practices that keep cross-functional teams accountable and efficient.
• Manage end-to-end project delivery from concept and requirements through QA, launch, and post-launch reporting and optimization - ensuring projects stay on time and on budget.
• Establish and monitor KPIs for roadmap delivery, uptime, and performance metrics.
• Stay ahead of industry trends in luxury e-commerce, mobile experience, personalization, and omnichannel retail.

The Experience you Need:

• 4–7+ years of product management experience in ecommerce.
• Strong understanding of web development processes and technical constraints; able to speak the language of developers without being one.
• Proven track record of driving measurable growth and improving conversion rates for premium or lifestyle brands.
• Strong understanding of Shopify Plus, Google Analytics, and marketing tech stacks (Attentive, Meta, etc.).
• Exceptional communication and collaboration skills with both technical and creative teams.
• Deep appreciation for luxury brand storytelling, UX/UI design, and customer experience.
• Analytical and data-driven, yet passionate about design and brand consistency.
• Strong organizational and prioritization skills — thrives in a fast-paced, high-growth environment where deadlines matter.

Preferred Experience

• Experience working with luxury, lifestyle, or apparel brands.
• Familiarity with digital merchandising and personalization strategies.
• Hands-on experience managing cross-platform integrations and product data management.
• Knowledge of agile methodologies and product management tools (JIRA, Asana, Monday).

Our Benefits:

As a 100% founder-owned growing startup, we are committed to offering a package that supports employees in life's moments both big and small, including:

• Competitive salary
• 5+ weeks total Paid Time Off throughout the year
  • 10 PTO days + 5 sick days
  • 11 paid federal holidays
  • Half-day “Summer Fridays” from Memorial Day to Labor Day
• A 401K and company profit-sharing plan after one year of tenure
• Generous health, dental, and vision insurance for you and your dependents
• 50% employee discount on petite-plume.com
• An inclusive, collaborative, and dynamic work environment
• Annual discretionary bonus program
• Company offsites 1-2x a year for in-person collaboration and team building