Product Manager, Digital Channels Core Experience
JPMorganChase
Full-time
On-site
Columbus, Ohio, United States
$122,550 - $201,000 USD yearly
Description
As a Product Manager in Channels Core Experience team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Channels Core Experience team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Collaborate with design, engineering, analytics, business and functional partners to drive product initiatives
- Owns end-to-end delivery of product features, and identify and manage cross-impact dependencies and risks
- Owns an outcome-driven roadmap, working with partner teams and other key stakeholders to prioritize against it
- Develops a clear communication strategy for area of ownership; presents updates to senior leaders and communicate progress through various forums, dashboards, etc.
- Evaluates information gathered from multiple sources and ensure consistency
- Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Customer obsessed and track record of driving measurable experience improvements
- Experience defining, measuring, and reporting on analytics and experimentation results
- Polished verbal, written, and presentations skills; ability to articulate at the right level of detail to a wide range of audiences and stakeholders
- Demonstrated ability to manage delivery timelines and risks for multiple initiatives with calmness and diligence
- Team-oriented disposition and positive attitude
- Ability to thrive in a complex and fast-paced environment; resourceful and a results-oriented self-starter
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization