Description

Product Manager – Digital Channels/Cash Management

Role Overview

Citizens is seeking a Product Manager to support the strategy, development, and ongoing management of key cash management and treasury-related products. This role will partner closely with cross‑functional teams to deliver product enhancements, support platform launches, and drive solutions that meet client needs while supporting business growth.

The ideal candidate brings strong product management experience, a client‑centric mindset, and the ability to manage multiple initiatives across the product lifecycle.

Own and manage product initiatives across assigned cash management solutions, from concept through delivery and ongoing enhancement
Partner with Technology, Operations, Sales, Marketing, and other stakeholders to define product requirements and priorities
Lead product roadmap planning to support client needs, revenue growth, and long‑term product strategy
Support product testing, readiness, and launch activities to ensure successful rollout and adoption
Gather and incorporate client, market, and stakeholder feedback into product enhancements
Ensure product initiatives align with business objectives and regulatory requirements
Monitor product performance and recommend enhancements or new capabilities over time

Qualifications

Bachelor’s degree or equivalent experience
Experience in product management, preferably within financial services, treasury, or payments
Strong ability to manage competing priorities in a fast‑paced environment
Experience partnering cross‑functionally with technology and business teams
Excellent communication, organization, and stakeholder management skills

Preferred Experience

Experience with cash management, treasury, payments, APIs, or ERP‑related solutions
Experience supporting platform launches or significant product enhancements
Familiarity with agile or iterative product development methodologies
Experience in commercial online/digital banking

Why Citizens

At Citizens, you’ll have the opportunity to work on meaningful products that support our clients’ financial operations while collaborating with talented teams across the organization. We offer a supportive environment, opportunities for growth, and a commitment to doing what’s right for our customers, colleagues, and communities.

Hours & Work Schedule

Hours per Week: 40
Work Schedule: M-F

Pay Transparency

The salary range for this position is $111,000-$139,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Product Manager – Digital Channels/Cash Management

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