Product Manager & CS Manager

Artian AI is pioneering a transformative agentic AI-driven approach to enterprise process automation, redefining what’s possible in regulated industries like financial services. By advancing the concept of AI Workflow Agents and enabling seamless collaboration among them, Artian is poised to deliver what RPA and BPM tools have long promised but never achieved. With a vision to make AI-powered automation scalable, reliable, and adaptable, Artian is starting with financial services but sees vast potential for its Artian Intelligence Platform across industries. Led by a team of experts at the forefront of AI research and enterprise innovation, Artian is shaping the future of multi-agent automation in large-scale, mission-critical environments. Learn more about us at https://artian.ai/company.

Our cloud-native platform leverages the latest in AI and machine learning to deliver scalable, intelligent automation. As we rapidly scale, we're looking for a talented Product Manager to coordinate product planning, delivery and marketing throughout the product lifecycle. They will additionally lead Customer Success efforts until a dedicated ream is created.

They will refine the product roadmap based on input from internal stakeholders, customers and market research. They will work closely with engineering teams to deliver products that align with this vision, meet market needs and are delivered to a consistently high-quality standard. They will identify the key benefits and value of products. They will ensure that customers successfully derive business value from the products.

Please note: This position is on-site in New York, with some flexibility.

Preferred Qualifications:

• Bachelor's or Master's degree in Computer Science.

• 5+ years of experience in an innovative highly-technical product management role, where you have demonstrated the following -

  • Manage the product throughout its lifecycle from concept to end-of-life

  • Collect, manage and maintain traceability of requirements from all stakeholders across product releases

  • Write the business case for investments and gain internal approval

  • Propose a product marketing plan and budget and then deliver against it

  • Write Product Requirements and Market Requirements documents

  • Work with internal stakeholders and third parties to assess and establish partnerships

  • Be the recognized expert in the business on the product, the market, relevant technology and the competition

  • Develop core positioning and messaging for the product

  • Perform product demos to customers and develop relationships in key clients (if B2B)

  • Lead the virtual product team to ensure delivery of agreed objectives

  • Set pricing

  • Monitor, report and improve product performance

  • Brief analysts and the press

  • Run trials and MVPs, develop and deliver go to market launch plans

  • Channel management and support

  • Commission market and competitor research

  • Promote the product to sales teams through sales training sessions, webinars, newsletters and other mechanisms

  • Develop and deliver training to technical sales support

  • Manage development and marketing projects to deliver to plan

  • Collate feedback from sales and customers

  • Ensure successful adoption of products by customers

  • Represent the voice of the customer in senior level management meetings

  • Evangelize the product internally and externally

  • Be recognized as a leader in the business and build relations with customer stakeholders

  • Deliver a regular (e.g. monthly) volume, revenue and profit forecasts

Additional Qualifications:

• Strong experience in forward deployed solution engineering, pre-sales engineering, or similar role, managing C-level technical and business relationships with complex global organizations.

• Understanding of regulatory and compliance standards (GDPR, SOC 2, ISO 27001, etc.).

• Experience in AI/ML environments, supporting machine learning operations (MLOps/LLMOps/AIOps) and data pipelines.

• 3+ years of experience in a software engineering role, working in cloud environments like AWS, Google Cloud, or Azure.

What We Offer:

• Competitive salary and equity options.

• Opportunity to work with leading-edge AI technologies in a fast-growing startup.

• Collaborative, inclusive, and innovative team culture.

• Professional development opportunities, including certifications and training.

• Health insurance and other benefits.

How to Apply: If you're passionate about cloud infrastructure, DevOps best practices, and want to help shape the future of AI technology, we'd love to hear from you. Please submit your resume and a brief cover letter outlining your experience and interest in the role at https://www.artian.ai/careers.