Product Manager

 

 

Company Summary

LCPtracker, Inc. is a cloud-based software (SaaS) provider specializing in labor compliance for public works construction projects. Headquartered in Orange, CA – with offices in New Braunfels, TX and Fenton, MI. LCPtracker helps government agencies and prime contractors meet Davis-Bacon/prevailing wage compliance requirements on projects backed by federal, state, and/or local funding. 

Thousands of clients and over 100,000 contractors use LCPtracker for their certified payroll and construction site compliance needs. LCPtracker has been recognized year after year since 2017 as one of the “Best Places to Work” in Orange County by the Orange County Register.

 

As Product Manager, you will be responsible for supporting the development and management of products from conception to launch. You will lead by influence and collaborate with cross-functional teams to ensure delivery team efforts align with business goals and customer outcomes. 

You will become the expert of your products and will be responsible for their success. You possess a blend of business and technical understanding, including big-picture vision and a drive to make that vision a reality. You enjoy spending time in the market to understand market problems as much as collaborating with your team to find innovative solutions for the broader market. 

You do not take product enhancement requests at face value. Instead, you invest the time and effort necessary to understand the business problem behind the request. Then, you collaborate with your team to develop and deliver an effective solution that delights customers.

 

Primary Duties and Responsibilities
•    Manage the entire product life cycle from market validation, product discovery, development, launch, growth, marketing, and retirement. 
•    Function as the “voice of the customers” to the rest of the organization.
•    Lead a range of complex research techniques to understand customer needs, industry trends, customer behaviors to shape and get buy-in on your products’ direction. 
•    Maintain well-defined user personas to guide solution approaches. 
•    Maintain a structured backlog where Epics, Features, and User Stories tell a clear story of immediate future value. 
•    Lead delivery teams and stakeholders process change and decisions with assertiveness, empathy, and focus. 
•    Collaborate with other Product Managers to ensure customer and market value. 
•    Develop and orchestrate go-to-market plans in partnership with Marketing, Sales, and Services teams. 
•    Build collaborative relationships at all levels of the organization. 
•    Contribute to Product Vision, Goals, and Success Measures and assist maintaining clear and accurate roadmaps. 
•    Monitor the competition and develop strategies and tactics to reduce competitive threats.
•    Generate and socialize product performance reporting to help the organization understand why your products are winning or losing in the market.
•    Other Duties: Please note, this job description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 

•    Manage the entire product life cycle from product discovery, development, launch, growth, marketing, and retirement. 

•    Function as the “voice of the market” to the rest of the organization.

•    Lead a range of complex research techniques to understand customer needs, industry trends, customer behaviors to shape and get buy-in on your products’ direction. 

•    Maintain well-defined user personas to guide solution approaches. 

•    Maintain a structured backlog where Epics, Features, and User Stories tell a clear story of immediate future value. 

•    Lead delivery teams and stakeholders process change and decisions with assertiveness, empathy, and focus. 

•    Collaborate with other Product Managers to ensure customer and market value. 

•    Develop and orchestrate go-to-market plans in partnership with Marketing, Sales, and Services teams. 

•    Build collaborative relationships at all levels of the organization. 

•    Contribute to Product Vision, Goals, and Success Measures and assist maintaining clear and accurate roadmaps. 

•    Monitor the competition and develop strategies and tactics to reduce competitive threats.

•    Generate and socialize product performance reporting to help the organization understand why your products are winning or losing in the market.

•    Other Duties: Please note, this job description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 

•    3-5 years of experience in a B2B product management or technical client services role. 

•    Bachelor’s degree in business, marketing, or a related field.

•    Proven experience in working with software development teams using Agile development principles.

•    Track record of using qualitative and quantitative data to prioritize and drive decision-making.

•    Strong oral and written communication skills with the ability to articulate the goals of a product or feature to internal stakeholders.

•    Experience in certified payroll or labor regulatory compliance a plus.

•    Pragmatic Certified preferred.

•    Certified Scrum Product Owner preferred.

 

This position operates in a professional office environment and routinely uses standard office equipment such as computers, phones, mobile devices, photocopiers, filing cabinets and fax machines.

 

While performing the functions of this job, the employee is regularly required to sit; frequently required to talk and hear, use hands and fingers to type, scroll and use computer equipment. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection of text/data in both print and electronic forms.

Ability to lift and move up to 25 pounds.

 

This is a full-time exempt position. Days/hours worked are dependent on the workload at the time. General availability and presence in the office is expected during regular business hours Monday-Friday. However, some flexibility is allowed. Occasional evening and weekend work may be required as job duties demand.

 

There is no major travel requirement for this position. However, infrequent travel may be necessary to visit remote office(s), attend conferences/industry events, etc. Attendance at our corporate Staff Retreat is required. This event is a 2-3-day retreat. Attendance at User Conferences is assigned. 

 

The Product Manager position is compensated between 95,000.00-110,000.00 per annual year.

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

 

Along with competitive pay, as a full-time LCPtracker employee, you are eligible for the following benefits:

•    Paid Time Off

•    10 Paid Holidays

•    Phantom Stock

•    401k Plan with up to 4% company match

•    Medical Benefits (Health, Vision and Dental)

•    Life Insurance (company paid)

•    Long-Term Disability and Short-Term Disability (company paid)

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LCPtracker participates in the E-Verify Program. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual’s employment eligibility to work in the United States. View the attached notices, available in English and Spanish, for important information regarding the E-Verify program. E-Verify Notice (PDF); Right to Work Notice (PDF)

LCPtracker, Inc. is an equal opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. LCPtracker, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

LCPtracker is committed to the full inclusion of all qualified individuals. In keeping with our commitment, LCPtracker will take steps to ensure that people with disabilities are provided with reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact the LCPtracker Human Resources Department at HR@lcptracker.com.