Product Manager 2

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate.

We are looking for a Product Manager 2 with knowledge in the identity and cybersecurity space with great communication skills, to join our exciting and diverse team. You will revel in delivering identity and security driven products and services to enterprises around the world, to make the world a more secure and productive place. 
 
Microsoft Entra Customer Experience Engineering (CxE) team the successful candidate, will work closely with the Identity and Network Access engineering product development team and will engage with customers to accelerate the adoption of Microsoft’s Identity solutions. 
 
You will also engage in enabling partners, cross-product security teams and Microsoft technical sales teams across the Entra product set and operate in the incubation space, focusing on new and emerging products and features, ensuring customer success and adoption in the early stages. This is a rare chance to influence the development of new Microsoft Entra products and strategic investments in a well-established organization. If you've been looking for such an opportunity, this might be the career option for you. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

• To be successful in this role, you need to have technical depth and skills to be able to earn and execute the privilege of being a trusted advisor to both IT and Business owners across the breadth of our customers. You would want to roll up your sleeves and solve deep, technical, customer problems. You need to relish the idea of representing our new product innovations and advising on identity strategy and investment to leadership across our customers and partners.  
• Use customer insights, research and data to develop thought leadership collateral and influence appropriate product groups to plan, build and deliver solutions that meet these customer needs and market opportunities.  Navigate and create accountability and clarity with Product/Engineering teams.
• Collaborate on plans to incubate features and solutions, collaborating with product groups, marketing, sales teams and other stakeholders. 
• Foster a team culture of diversity and inclusion that respects diverse experiences and backgrounds to shape our perspectives on customer and product. This includes understanding, embodying, and advocating Microsoft’s D&I values across the team.  
• Be an active learner who can collaborate across a diverse and global team and are happy dealing with ambiguity, who would embrace the opportunity to learn and use latest technologies, including copilot. 
• Builds trust with a targeted selection of customers. Orchestrates a line of communication with complex and advanced customers to capture feedback and insights through the product development lifecycle.
• The role has a requirement for regular travel (up to 25%)
• Familiarity with HTTP/S, IPSEC, GRE Proxy, SSL, and SSL Inspection (e.g. Break & Inspect). 
• Versatile with using various operating systems including Windows, Mac, and/or GNU/Linux. 
• Familiarity with MITRE ATT&CK, Pentesting tools, Attacker techniques and KQL.
• Embody our culture and values 

Required/minimum qualifications

• Bachelor's Degree AND 2+ years experience in product/service/program management or software development OR equivalent experience.
• 2+ years of experience designing, architecting and/or implementing Identity or cybersecurity-based solutions 
  GIAC GSEC/GCIH, ISC2 SSCP, CompTIA Security+ or equivalent experience.
• 2+ years of experienc communicating clearly and effectively with all levels of an organization, from senior executives to others, and across all functions, from business to technical, and across multiple geographies.
• 2+ years of deep technical expertise with the ability to quickly learn and apply Microsoft Entra, security solutions, and emerging technologies, paired with problem-solving and troubleshooting skills.
• 2+ years of  a proven success in customer-facing roles through effective collaboration, consulting, and program management, building relationships that drive satisfaction and meaningful change. 

Other Requirments

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

 Preferred qualifications

• Bachelor's Degree AND 5+ years experience in product/service/program management, or software development OR equivalent experience.
• 2+ years customer facing experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• Familiarity with AI/LLM technologies, frameworks and agentic AI.

• 2+ years’ experience advancing product adoption and market impact by driving customer engagement, influencing feature adoption, and positioning solutions to shape product change.

Product Management IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay •

Microsoft will accept applications for the role until September 8th, 2025. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of

your employment with Microsoft and the country where you work.

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