Payments Product Manager – Transaction Services

The Transaction Services team is responsible for building applications that connect internal Kroger clients to external partners for processing payments. 

Own and drive a product from vision, through design, to requirements, and finally delivery. Facilitate within a larger cross-functional team to solve business problems. Work with significant autonomy and freedom, requiring little oversight. This autonomy, however, will be within a broader strategy set by a Senior Product Manager and/or Group Product Manager. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

- Identify product requirements and future enhancements through collaborative engagements to support product strategies 
- Create, maintain and communicate product catalog roadmaps, including near-term delivery and 1-2 year product evolution, to engage stakeholders across the organization in aligning and supporting company and business unit strategies 
- Create highly collaborative cross-functional partnerships across the Kroger matrix organization 
- Identify, measure and improve key product catalog metrics to enhance the customer/user experience, and create a compelling, relevant product vision using web metrics, customer/user loyalty/insights, customer/user feedback/research and internal operational metrics 
- Identify opportunities to create best-in-class capabilities by leveraging customer & user feedback and team knowledge/expertise in order to connect company strengths with available resources 
- Develop a product plan and deliver breakthrough experiences to market by working with technical and non-technical partners; measure output, improve execution and continuously deliver production expectations 
- Model Agile principles by maintaining a groomed backlog and providing 1-N prioritization for backlog 
- Set criteria for Minimum Viable Product to increase the speed/frequency with which enhancements and new capabilities are delivered 
- Travel to work locations to attend company meetings 
- Travel to interview/observe the users and/or customers 
- Must be able to perform the essential job functions of this position with or without reasonable accommodation 
 

Minimum 
- Bachelor's Degree computer science, business, marketing, management or equivalent practical experience 
- 3+ years of software development, product management or business analyst experience in an technology business with demonstrated success in sales and/or customer use through the delivery of new/evolving products 
- 3+ years of experience bringing customer-facing technology products to market 
- Excellent oral/written communication skills and extreme attention-to-detail 
- Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience 
- Proficient Microsoft Office skills 
- Demonstrated leadership experience in product management 

Desired 
- Any experience with iterative product development (Agile) 
- Any product management experience with a multi-channel retailer 
- Any experience using Atlassian products