Identity and Access Management Technical Product Manager

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. 

As a Product Manager on the Customer Identity and Access Management (IAM) Platform you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. 
 
Job responsibilities 

•    Develops a product strategy and product vision that delivers value to customers 
•    Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap 
•    Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition 
•    Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability 
•    Gather, analyze, and prioritize requirements from stakeholders and customers 
•    Oversee end-to-end delivery of authentication solutions, ensuring security, scalability, and reliability 
•    Collaborate with engineering, security, compliance, and business teams to deliver product features 
•    Ensure platform compliance with relevant security standards and regulations (e.g., GDPR, PCI DSS) 
•    Advocate for seamless and secure customer experiences, balancing usability with robust security 
•    Monitor platform performance, adoption, and incident metrics; report KPIs to leadership. 
•    Coordinate response to authentication-related incidents and support customer service team

Required qualifications, capabilities, and skills 

•    5+ years of experience or equivalent expertise in product management or a relevant domain area 
•    Advanced knowledge of the product development life cycle, design, and data analytics 
•    Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management 
•    Strong understanding of authentication, authorization, SSO, MFA, passwordless, and related protocols (OAuth, SAML, OpenID Connect) 
•    Experience with public cloud platforms (AWS, Azure, GCP) and modern authentication technologies 
•    Proficiency in Agile/Scrum methodologies and tools (JIRA, Confluence) 
•    Excellent communication, leadership, and stakeholder management skills

Preferred qualifications, capabilities, and skills 

•    Demonstrated prior experience working in a highly matrixed, complex organization 
•    Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field (Master’s preferred) 
•    Familiarity with security standards and regulatory requirements (GDPR, PCI DSS, SOC2) 
•    Relevant certifications (e.g., CISSP, CISM, PMP, Certified Scrum Product Owner)