Associate Property Product Manager

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Job Title

Associate Property Product Manager - Remote

Requisition Number

R7295 Associate Property Product Manager - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 20 more}

Job Information

We, here at CSAA IG are one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. We hire good people for a brighter tomorrow. We are actively hiring for an Associate Product Manager - Remote.

Your Role: As an Associate Product Manager on the Personal Lines Property Design team you will support multiple personal lines product initiatives to drive profitable growth and customer satisfaction. Seeking ways to refine our processes and working to improve product performance and efficiency. You will also have the responsibility for project management, competitive intelligence, underwriting guidelines and controls, regulatory research, business requirements, and implementation throughout CSAA IG and Partner Clubs. You may own a smaller line of business, such as personal umbrella, and lead a variety of projects that span across property lines of business in your day-to-day work.

Your work:

Product Development and Management

• Leads competitive analysis and drives understanding of market dynamics for multiple products, states, and or markets.

• Acts as resource and expert on core technical and regulatory aspects of a line of business and/or the tools and techniques of Product Management.

• Develops and maintains policies and guidelines which affect work, schedules, and budgets.

• Monitors defects and partners with IT to manage defects to resolution.

• Monitors product performance (e.g., mix of business and financials), helps develop/improve reporting, and manages up on key issues or emerging trends.

• Proactively seeks opportunities to improve processes and partners across the company to develop and deploy solutions.

• Champions our countrywide product vision.

• Develops new product enhancements or guidelines based on knowledge of products, consumers, and competition.

• Leads cross-functional projects.

• Partners closely with Actuarial, State Management, Marketing, Operations and Legal to deliver modern products, competitive prices, and top tier experiences.

Strategic Innovation and Growth

• Provides consulting and recommendations to senior management for future products.

• Interacts directly with highest levels of management in the company.

• Researches and prepares proposals for acquisition and retention strategies to achieve business objectives.

• Research vendors and strategic partnerships to further innovation and expense management.

Market Execution

• Develops, modifies, and executes policies and procedures.

• Develops methodology and initiates changes to policies and guidelines which affect work, schedules, and budgets.

• Establishes operational objectives, work plans.

• Researches and proposes pricing structure and changes.

• Develops and manages controls to ensure operational processes are working as expected. 

Required Experience, Education and Skills

• Bachelor's degree in related area or an equivalent combination of education and experience.

• 3+ years of professional analytical experience working with insurance products or consumer product/services.

• In-depth knowledge of property product management, marketing strategy and principles, and strategic planning

• Excellent business and technical writing skills (e.g., proposals, PowerPoint presentation, business requirements, Microsoft project, Suite Microsoft Office)

• Extensive financial analysis experience - skilled in budgets, cost estimates, cost benefit analysis, and reporting

• Expert knowledge in project management techniques and processes

• Effective communication, presentation, negotiation, and persuasion skills.

• Effective problem-solving skills.

What would make us excited about you? 

• Experience with by peril rating plans, personal umbrella underwriting, catastrophe risk management or related property insurance subject matters

• Advanced degree in related field and/or CPCU designation

• Proficiency in SAS, SQL, Python, Snowflake, Visual Basic, Power BI and various structured analysis and design techniques.

• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.) 

• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.) 

• Travels as needed for role, including divisional / team meetings and other in-person meetings 

• Fulfills business needs, which may include investing extra time, helping other teams, etc 

CSAA IG Careers   

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.  

Join us if you… 

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. 

• COMMIT to being there for our customers and employees. 

• CREATE a sense of purpose that serves the greater good through innovation.   

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!  Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits 

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.  

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. 

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs. 

CSAA Insurance Group is an equal opportunity employer.   

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education. 

Must have authorization to work indefinitely in the US.  

Please note we are hiring for this role remote anywhere in the United States with the following exceptions:  Hawaii and Alaska.

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